URSO Hotel & Spa | Hotel in Madrid

| 9.6 (499 Reviews) |  1 Bathroom
Justicia Hotel | URSO Hotel & Spa

Hotel in Justicia, Madrid

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a snack bar/deli are onsite.
URSO Hotel & Spa offers 78 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-cm flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.


An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bathrobes
  • Hair dryer
  • Eco-friendly toiletries
  • Shower/tub combination
  • Deep soaking bathtub
  • Towels
  • Private bathroom
Bedroom
  • Blackout drapes/curtains
  • Premium bedding
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Soundproofing
  • Eco-friendly cleaning products provided
  • Laptop-compatible safe
  • Slippers
  • LED light bulbs
  • Desk
  • Turndown service
  • Water-efficient toilets only
  • Phone
Breakfast
  • 1 bar
  • Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 38.5 per person
  • 24-hour room service
  • 1 restaurant
  • Minibar
  • Champagne service
  • Espresso maker
Parking
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (EUR 33 per day)
  • Self parking on site (EUR 30.80 per day)
Accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
Activities
  • Golf lessons
  • Golfing
  • Sauna
  • Full-service spa
  • 24-hour health club
  • Steam room
  • Indoor pool
  • Hot tub
Entertainment
  • 40-cm flat-screen TV
  • Satellite channels
General
  • Conference center (1884 square feet of space)
  • Meeting rooms
  • Front-desk safe
  • Water dispenser
  • Banquet hall
  • Elevator
  • Library
  • Ballroom
  • Free newspapers in lobby
  • English
  • Spanish
  • French
  • Russian
  • German
  • Comprehensive food waste policy
  • Water dispenser
  • At least 80% lighting from LEDs
  • Vegetarian dining options
  • Reusable tableware only
  • No plastic water bottles
  • 100% renewable energy
  • Fireplace in lobby
  • Vegan dining options
  • Double-glazed windows
  • Reusable cups only
  • Local artist showcase
  • Comprehensive recycling policy
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • Smoke-free property
  • Local culture & ecosystem education
  • No plastic soda bottles
  • At least 80% of food locally-sourced
Guest Services
  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms
  • Indoor pool
  • Snack bar/deli
  • 24-hour front desk
  • Luggage storage
  • Dry cleaning service
  • Laundry facilities
  • Concierge services
  • Multilingual staff
  • Daily housekeeping
  • Turndown service
  • Tour/ticket assistance
  • Wedding services
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFi and wired Internet
Spa
  • Body wraps
  • 4 treatment rooms
  • Aromatherapy
  • Turkish bath/hammam
  • Spa open daily
  • Steam room
  • Massage/treatment rooms
  • Body treatments
  • Massages
  • Facials
  • Hot tub
  • Body scrubs

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are available for eur 105 per night.
Payment Policy
Fee for buffet breakfast: approximately eur 38.5 per person airport shuttle fee: eur 90 per vehicle (one-way) self parking fee: eur 30.80 per day valet parking fee: eur 33 per day pet fee: eur 50 per pet, per night service animals are exempt from fees late check-out is available for a fee (subject to availability) rollaway bed fee: eur 105 per night spa fee: eur 35 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 18 lbs per pet) food and water bowls are available pets allowed for an extra charge of eur 50 per pet, per night service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses eco-friendly cleaning products this property will place an authorization for the full amount of the reservation on guest credit card at check-in.

Reviews

Nicolae
Feb 23, 2026 09:43:54 PM
Review Score:   6
Summary: Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
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Room Arrangement

Room Info Facilities
Junior Suite
Room Size: 431 square feet m2
1 King Bed
2 Twin Beds
Junior Suite

General

Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 40, Number of bedrooms - 1, Ping - 12.11, Bed count minimum 1, Extra bed count 1, Square feet - 431, Free cribs/infant beds, Bed count maximum 2
Superior Double Room
Room Size: 237 square feet m2
1 King Bed
2 Twin Beds
Superior Double Room

General

Pet-friendly room, Number of living rooms 0, Square feet - 237, No rollaway/extra beds, Number of bedrooms - 0, Ping - 6.66, Wheelchair accessible, Bed count minimum 1, Square meters - 22, Free cribs/infant beds, Bed count maximum 2
Deluxe Double Room
Room Size: 258 square feet m2
1 King Bed
2 Twin Beds
Deluxe Double Room

General

Pet-friendly room, Number of living rooms 0, Square feet - 258, No rollaway/extra beds, Number of bedrooms - 0, Ping - 7.25, Square meters - 24, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Deluxe Double or Twin Room, Garden View
Room Size: 258 square feet m2
1 King Bed
2 Twin Beds
Deluxe Double or Twin Room, Garden View

General

Pet-friendly room, Square feet - 258, No rollaway/extra beds, Number of bedrooms - 1, Garden view, Ping - 7.25, Square meters - 24, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Family Room
Room Size: m2
4 Twin Beds
Family Room

General

Bed count minimum 4, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, No cribs (infant beds), Pets not allowed, Bed count maximum 4, Extra bed count 1
Junior Double or Twin Room, Garden View
Room Size: 431 square feet m2
1 King Bed
2 Twin Beds
Junior Double or Twin Room, Garden View

General

Pet-friendly room, Square meters - 40, No rollaway/extra beds, Number of bedrooms - 1, Ping - 12.11, Garden view, Bed count minimum 1, Square feet - 431, Free cribs/infant beds, Bed count maximum 2
Junior Suite, Terrace
Room Size: 462.6 square feet m2
1 King Bed
2 Twin Beds
Junior Suite, Terrace

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Terrace, Ping - 13, Location - top floor, Free cribs/infant beds, Square meters - 42, Square feet - 462.6, No rollaway/extra beds, Bed count minimum 1, City view, Furnished balcony, Bed count maximum 2
Suite, Terrace
Room Size: 431 square feet m2
1 King Bed
2 Twin Beds
Suite, Terrace

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 1, Terrace, Ping - 12, Location - top floor, Square feet - 431, Free cribs/infant beds, Square meters - 40, No rollaway/extra beds, Separate sitting area, Bed count minimum 1, City view, Furnished balcony, Bed count maximum 2
Suite
Room Size: 646 square feet m2
1 King Bed
2 Twin Beds
Suite

General

Pet-friendly room, Square feet - 646, Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 60, Number of bedrooms - 1, Ping - 18.15, Separate sitting area, Bed count minimum 1, Extra bed count 1, Free cribs/infant beds, Bed count maximum 2

FAQ's

Is this URSO Hotel & Spa pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the URSO Hotel & Spa have a swimming pool?

Yes, this URSO Hotel & Spa has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in URSO Hotel & Spa?

Best-rates for the URSO Hotel & Spa starts from $486 per night with includes Spa, Fireplace/Heating, Bar, Entertainment, Child Friendly, Accessibility, Security/Safety, Bedding/Linens, Wellness Facilities, Breakfast, Hot Tub, Internet, Kitchen, Air Conditioner, Laundry, TV, Wheelchair Accessible, Transportation/Shuttle, Restaurant, Guest Services, Parking, Pool, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is URSO Hotel & Spa a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the URSO Hotel & Spa wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the URSO Hotel & Spa is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the URSO Hotel & Spa?

Based on the information reported by the owner or manager, the URSO Hotel & Spa indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for URSO Hotel & Spa?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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