Is this Innsbrook hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Innsbrook hotel have a swimming pool?

Yes, this Innsbrook hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Innsbrook hotel?

Best-rates for the Innsbrook hotel starts from $113 per night with includes Air Conditioner, Business Services, Bedding/Linens, Child Friendly, Internet, Pet Friendly, TV, Wellness Facilities, Guest Services, Pool, Wheelchair Accessible, Accessibility, Security/Safety, Parking, Breakfast, Kitchen, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Innsbrook hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Innsbrook hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Innsbrook hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Innsbrook hotel?

Based on the information reported by the owner or manager, the Innsbrook hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Innsbrook hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Express Richmond I-64 Short Pump Area by IHG | Hotel in Richmond

8.8 (1008 Reviews) | Pet Friendly 1 Bathroom

Innsbrook Hotel | Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Hotel in Innsbrook, Richmond

Hotel with free breakfast, in the vicinity of Short Pump Town Center
This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers 112 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Shampoo

Towels

Toilet paper

Eco-friendly toiletries

Soap

Shower/tub combination

Private bathroom

Bedroom

Heating (climate-controlled)

Bed sheets

Air conditioning (climate-controlled)

Free cribs/infant beds

Blackout drapes/curtains

Iron/ironing board

LED light bulbs

Energy-saving switches

Laptop-friendly workspace

Phone

Water-efficient toilets only

Free local calls

Laptop-compatible safe

Desk

Water-efficient showers only

Desk chair

Breakfast

Free self-serve breakfast available daily 6 AM–10 AM

Coffee/tea in common area(s)

Coffee/tea maker

Microwave

Mini-fridge

Parking

Free self parking on site

Wheelchair-accessible parking and van parking available

Free RV/bus/truck parking on site

Accessibility

Handrails in stairways

Wheelchair-accessible van parking

Wheelchair accessible (may have limitations)

Assistive listening devices available

Visual alarms in hallways

Assistive listening devices in meeting rooms

Wheelchair-accessible fitness center

Stair-free path to entrance

Well-lit path to entrance

Elevator door width (inches): 41

Wheelchair-accessible registration desk height (inches): 29

Thin carpet in room

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Thin carpet in public areas

Wheelchair-accessible public washroom

Braille signage

Wheelchair-accessible business center

Lever door handles

Wheelchair-accessible parking

Stairway handrail height (inches): 33

Wheelchair-accessible registration desk

4 on-site accessible parking spaces

Wheelchair-accessible pool

Activities

Golfing

Health/beauty spa

24-hour fitness center

Seasonal outdoor pool

Entertainment

Satellite channels

55-inch LCD TV

Premium channels

General

Conference space (500 square feet)

Business center

Meeting room

Vending machine

Elevator

Front-desk safe

Spanish

English

TV in lobby

Renovated entire property - December 2021

Smoke-free property

Vegetarian dining options

Double-glazed windows

Guest Services

Seasonal outdoor pool

Free cribs/infant beds

Fence around the pool

Laundry facilities

Microwave

Mini-fridge

24-hour front desk

Daily housekeeping

Multilingual staff

Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

In-room WiFi speed: 25+ Mbps

Outdoors

Pool sun loungers

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 21

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Pet fee: usd 75.00 per pet (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 50 lbs per pet) pets allowed for an extra charge of usd 75.00 per pet (varies based on length of stay) restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

David

Jan 3, 2026 10:03:51 PM

Review Score: 10

Summary: very friendly staff. Great stay..

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 1 King Bed (Extra Floor Space) Room Size: 419 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 419, Ping - 11.94, Square meters - 39, Bed count minimum 1, Bed count maximum 1
Standard Room Room Size: 427.0 square feet m² 1 Twin Bed	General Square feet - 427.0, Number of living rooms 0, Square meters - 39, Ping - 12, Room and bed type depend on availability check-in, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed Room Size: 419 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 419, Ping - 11.94, Square meters - 39, Extra bed count 0, Bed count minimum 1, Bed count maximum 1, Accessible bathtub
Standard Room, 2 Queen Beds Room Size: 427.0 square feet m² 2 Queen Beds	General Square feet - 427.0, Number of living rooms 0, Number of bedrooms - 0, Square meters - 39, Ping - 12, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed, Accessible (Communications) Room Size: 427.0 square feet m² 1 King Bed	General Number of bedrooms - 0, Doorbell/telephone notification, Wheelchair-width doorways, Bathtub grab bar height (centimeters) - 86, Grab bar - in bathtub, Grab bar - near toilet, Doorway wheelchair width (centimeters) - 91, Low bed height (inches) - 25, Lowered locks/deadbolt, Bathtub grab bar height (inches) - 34, Low-height bed, Doorway wheelchair width (inches) - 36, Toilet grab bar height (inches) - 34, Low counters/sink height (centimeters) - 81, Low counters/sink height (inches) - 32, Bed count minimum 1, Number of living rooms 0, Low-height counters/sink, Low-height desk, Raised toilet seat height (inches) - 34, Raised toilet seat, Low bed height (centimeters) - 64, Square meters - 39, Ping - 12, Toilet grab bar height (centimeters) - 86, Wheelchair accessible, Accessible bathtub, Portable bathtub seat, Lowered peephole/view port in door, Raised toilet seat height (centimeters) - 86, Square feet - 427.0, Bed count maximum 1